Christmas Opening Times and support contact details

We are closing over Christmas to give our teams a well earned rest – then we will be back in January! This means that from the 24th December – 4th january the team will not see emails or phone calls messages until they are back.

December 24th – Closed

Christmas period – Closed

Tuesday 4th Jan – back from 9am

Here are some useful contacts you can use over the Christmas break should you need to reach out and our team isn’t available:

The Mix

The Mix Counselling service is offers short-term help for mental health and emotional wellbeing. Telephone and Webchat counselling service is available to young people aged 25 years old and under.

tel:0808 808 4994

The Samaritans

Free 24 hour helpline that offers someone to talk to and listen to you: ‘we won’t judge you or tell you what to do.’

tel:116 123 (Call anytime, day or night)

Or send an email with your thoughts and feelings to


Free 24/7 mental health text support in the UK

Text Shout to 85258

Young Minds

If you are struggling to cope, text YM to 85258 for free 24/7 support



Have a great Christmas break and we will get back to emails and messages from the 4th January.